Last Updated: August 2026
At NAZR, every piece is produced and inspected with care. Because we are an independent brand with limited-production collections, we maintain a limited return policy.
Returns
Returns are accepted only within 7 days of delivery.
To qualify for a return, the item must be:
* Unworn and unused
* In original condition
* With all original tags attached
* Returned in its original packaging
Items showing signs of wear, washing, fragrance, stains, damage, alteration, or removed tags will not be accepted.
Size Exchanges
If you ordered the wrong size, you may request a one-time size exchange within 7 days of delivery, subject to availability.
The customer is responsible for return shipping and the shipping cost of the replacement item.
If the requested size is unavailable, NAZR may issue store credit for the merchandise value.
Final Sale Items
The following are final sale and cannot be returned or exchanged unless defective:
* Sale or discounted merchandise
* Limited-edition releases
* Fragrance
* Underwear / intimate apparel
* Personalized or customized products
* Gift cards
Damaged or Incorrect Orders
If NAZR sends the wrong item or your product arrives damaged or defective, contact us within 48 hours of delivery.
Please include:
* Your order number
* Photos of the item
* A short explanation of the issue
We will review the claim and provide the appropriate resolution.
Refunds
Approved refunds are issued to the original payment method.
Original shipping charges are non-refundable.
Return shipping costs are the responsibility of the customer unless the return resulted from an error by NAZR or a defective product.
Refund processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may only be canceled before they enter processing or shipping.
Once an order has been processed or shipped, it cannot be canceled.
Contact
For return or exchange requests: